Products and services for the Corporate sector
Your data network - the veins of any business
Here at Converge Networks we understand that IT plays a critical part in virtually every organisation. Converge Networks provide a solution to your network management by identifying problems/issues before you know about it. This is done by remotely monitoring your network via our Centrum Support service. It is designed specifically for your network and business needs.
Centrum Support
It’s often easy to take your organisation’s IT infrastructure for granted and many justifiably expect their networks to be reliable and available all the time - this is, after all, business critical.
However, the reality is that IT systems do fail and no IT provider can promise that this will not happen. However, it is critical to the success of your business that your IT providers are able to recover the system quickly from any given failure.
Via Converge Networks' Centrum Support solution which is remotely monitored, their engineers will be aware of potential issues and may have even solved them before you know about it.
Converge Networks ensures speed and efficiency and recognises the importance of keeping networks working to their optimum.
Prevention
Converge Networks believe that prevention is better than a cure and provide pro-active monitoring, rapid response and expert support to ensure the smooth running of your organisation.
All businesses need to protect their intellectual property, keep customer information secure and avoid data loss.
Converge Networks identify the wide ranging risks, such as the theft of servers or the destruction of software due to viruses, and we implement solutions that eliminate these risks completely.
Your Current Infrastructure
Converge Networks' Centrum service has a tried and tested solution for taking over the support and maintenance of existing IT systems.
We conduct an in-depth audit of your systems thereby identifying the strengths and weaknesses in the current IT infrastructure. We will then ensure anti-virus software is up-to-date, firewalls are effective, servers have the latest patches and upgrades, battery back-ups are in good condition and the data network is operating at maximum speed.
We will also forward plan to ensure systems are suitable for the future needs of your organisation.
On-Going Tailored Support
Converge Networks provide a bespoke service level agreement that suits your requirements and budgets. You are allocated a dedicated engineer who effectively acts as your own IT Engineer.
For a pro-active and rapid response, we recommend network monitoring equipment that allows our Centrum support team to monitor your network remotely. This gives advanced warning of any potential problems your network or hardware you may have, allowing us to take swift action to remedy any faults before they disrupt your organisation.